AI Powered Support Ticketing with Knowledgebase and Live Chat

Support ticketing, knowledgebase, and live chat in one AI-powered portal

AI-powered customer support that combines ticketing, knowledgebase, live chat, and CRM in one integrated system.

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24/7 Support When You Need Us Median first reply under a day

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Trusted by support teams worldwide

Key features

Explore the product, system by system

Pick a system to see what ships inside it — AI ticketing, knowledgebase, live chat, automation, agent tools, and platform controls in one support portal.

AI Ticketing

Instant AI replies and smarter ticket routing

Quick Rabbit uses AI to check a customer ticket and instantly suggest a possible solution, helping support agents respond faster — with automatic assignment by product and category.

✓ AI-powered ticket solution suggestions

✓ Instant solution checking

✓ Faster support responses

✓ Auto suggest solutions from articles, blogs, pages, and FAQs

✓ Suggest relevant support information during ticket creation

✓ Automatically assign tickets based on product

✓ Automatically assign tickets based on category

✓ Assign agents to multiple products and categories

✓ Create tickets by agent or admin

Ticketing

Powerful ticket management

Filter, search, and organize every conversation with tools built for busy support queues.

✓ Powerful ticket filtering

✓ Full-text ticket search

✓ Highlight new tickets for easy identification

✓ Highlight actionable tickets

✓ Flag tickets

✓ Mention another agent for help or follow-up

✓ CC another person's email in a ticket

✓ Ticket notes

✓ Customer notes

✓ Attachment upload when creating a ticket

✓ Attachment upload when replying to a ticket

✓ Keyboard shortcuts in ticket replies

✓ Support history by purchase code or customer name

✓ Convert ticket to article

Knowledgebase

Help customers find answers before they ask

Build a structured knowledgebase with proactive search across articles, blogs, pages, and FAQs — plus internal articles for team training.

✓ User-friendly knowledgebase

✓ Product and category-wise knowledgebase

✓ Powerful proactive search

✓ Search articles, blogs, pages, and FAQs

✓ Centralized article media management

✓ Reduced page loading overhead

✓ Internal articles for team training

✓ Team training resources

✓ Article rating

✓ Customer feedback on knowledgebase content

✓ Tag manager

✓ Organize knowledgebase content using tags

Live Chat

AI-powered chat for support and pre-sale

Quick Rabbit includes AI-powered live chat designed for customer support and pre-sale queries — with guest chat, forwarding, and internal team collaboration.

✓ AI-based instant chat reply

✓ Support chat

✓ Pre-sale query support

✓ Product-wise agent assignment

✓ Chat forwarding to another agent

✓ Guest chat for pre-sale or general queries

✓ Internal team chat

✓ Chat transcript

✓ Chat enable/disable control

✓ Available time setting for chat

✓ Agent offline email notification to customers

Integrations

Connect the services you already use

Bring Envato, Firebase, Brevo, payment gateways, and social login into one support system.

✓ Envato purchase validation

✓ Envato support expiry validation

✓ Firebase integration

✓ Browser notification support

✓ Brevo email integration

✓ Email notification support

✓ Payment gateway for paid support

✓ Payment gateway for recurring paid support

✓ Envato login integration

✓ Google login integration

✓ GitHub login integration

Platform

Responsive, multilingual, and CRM-ready

Quick Rabbit is designed to work across modern devices with responsive layouts and W3C validated code.

✓ Responsive design

✓ Desktop support

✓ Tablet support

✓ Mobile support

✓ W3C validated code

✓ Multilingual interface

✓ Easy to add new languages

✓ Language modification support

✓ RTL support

✓ GDPR compliance

✓ Pages and blogs

✓ Notice display in frontend

✓ Syntax highlighting in articles and blogs

✓ Customer management

✓ CRM functionality

Product details

What you actually get

Overview

Quick Rabbit is an AI-powered customer support platform that combines support ticketing, knowledgebase, live chat, and CRM capabilities in one integrated system. It helps businesses organize customer support, reduce support workload, provide faster answers, and give support teams better tools for managing customer conversations.

AI-Powered Ticketing

›AI-powered ticket solution suggestions and instant replies
›Auto suggest solutions from articles, blogs, pages, and FAQs
›Automatic ticket assignment by product and category
›Powerful filtering, full-text search, flags, notes, and mentions

Knowledgebase & Live Chat

›Product and category-wise knowledgebase with proactive search
›Internal articles, article rating, tags, and media manager
›AI-powered live chat with guest chat and chat forwarding
›Internal team chat, transcripts, and availability settings

Automation & Paid Support

›Automated email replies for holidays, vacations, and work hours
›Ticket acknowledgement auto reply
›Paid support and recurring paid support
›Payment gateway, social login, and notifications

What You Get

›Complete Quick Rabbit source code
›Unencrypted source code and full database schema
›Step-by-step installation guide and complete documentation
›Free lifetime updates and 6 months of dedicated support

FAQ

Frequently asked questions

Need specifics? Ask us directly.

What is Quick Rabbit? −

Quick Rabbit is an integrated customer support system that includes Knowledgebase, Support Ticketing, Live Chat, and CRM functionality.

Does Quick Rabbit use AI? +

Can I add or modify a language? +

Does Quick Rabbit support paid support? +

Does it support live chat? +

Does it include a knowledgebase? +

Does it support automatic ticket assignment? +

Can agents share knowledgebase articles in tickets? +

Does it support automated email replies? +

Does it support browser notifications? +

Does Quick Rabbit support social login? +

Is Quick Rabbit responsive? +

Pricing

Pick a plan, start today

Silver

$10.99 /month

~~$10.99~~ $9.16 /mo billed yearly

Everything a small support team needs to get started with ticketing and knowledgebase.

✓30 days free trial
✓AI ticketing & knowledgebase
✓Live chat, reports & support
✓Automation, agents & notifications

Get started

Gold

Platinum

$29.99 /month

~~$29.99~~ $25.99 /mo billed yearly

Maximum capacity with paid support workflows, priority help, and onboarding.

✓30 days free trial
✓AI ticketing & knowledgebase
✓Live chat, reports & support
✓Automation, agents & notifications

Get started

So why wait? Talk to us today.

See QuickRabbit running on your own support workflow — ticketing, knowledgebase, live chat, and AI replies in one walkthrough.

WhatsApp us +880 1234 567890

Get a guided walkthrough

Quick Rabbit brings AI-powered ticket replies, proactive knowledgebase search, live chat, agent management, automated email replies, paid and recurring support, notifications, reporting, and customer management together in one modern support solution.

Email info@support-ticketing.co
Phone +880 1234 567890
WhatsApp +880 1234 567890
Office 1040 Small Street, New York